Improve Resources and Communication
Ensures consistent and accurate responses, reducing confusion and inefficiencies.
Smarter Knowledge, Faster Support, Happier Members
Discover Daxko’s Integration With Capacity – an AI-Powered Knowledge Management Platform.
Streamline Your Operations with AI-Powered Support
Centralized Knowledge Management
Organizes and updates critical information in a single, searchable platform accessible to employees and members.
Enhanced Member Support
Offers a self-service portal to assist with registrations, account services, and event details.
Reduced Support Costs
Deflects repetitive inquiries to automated, AI-powered tools, freeing up staff for more complex tasks.
Faster Employee Onboarding
Provides interactive onboarding tools that help employees retain critical information.
Accelerated Resolution Times
Equips employees with AI-powered search tools to quickly find accurate information.
Empower Employees and Members With Accurate Solutions
Boost Member Satisfaction
With AI-powered tools and a self-service portal, increase member satisfaction, while reducing staff workload and lowering staffing costs.
Increase Productivity
Reduce ramp-up times and increase employee confidence, productivity, and operational efficiency.
Quicker Question Resolution
Ensure questions are resolved on the first call, improving efficiency and satisfaction.
The YMCA of Greater Dayton Serves Members Faster with Capacity
Greater Dayton receives ~5,900+ inquiries each month and 90% are deflected from call center and front desk by Capacity’s AI. As a result, members have an average wait time of only 2 seconds. By integrating with Daxko, Capacity made it possible for the YMCA of Greater Dayton to serve more members than ever – and empower their staff with modern, automated support.